UXperience
Created By 
What is User Experience
The sum of your interactions with a product becomes the experience that you have when you use that product.
\\
In short
user experience
is
How do we “design” user experience?
Experience design seeks to develop the experience of a product, service, or event along any or all of the following dimensions:
-
Duration
Initiation, Immersion, Conclusion, and Continuation -
Intensity
Reflex, Habit, Engagement -
Breadth
Products, Services, Brands, Nomenclatures, Channels/Environment/Promotion, and Price -
Interaction
Passive < > Active < > Interactive -
Triggers
All Human Senses, Concepts, and Symbols -
Significance
Meaning, Status, Emotion, Price, and Function
Imagine we are given
Common sense does
What UX does
“Design is not just what it looks like
and feels like. Design is how it works.”
“Design is not just
what it looks like
and feels like.
Design is how it works.”
Steve Jobs
“User experience design enhances
user satisfaction with a product by
improving the usability, accessibility,
and desirability provided in the
interaction with a product.”
“User experience design enhances
user satisfaction with a product by
improving the usability, accessibility,
and desirability provided in the
interaction with a product.”
Wikipedia
1
Does this product give me value
2
Is it easy to use?
3
Is it pleasant to use?
Whether or not individuals become regular users loyal to the product depends on the answers to these questions.
Now that we know how
UX design entails
How do we achieve it?”
User-Centered Design Process
In a nutshell, the more realistic version of how UX process looks like in practice;
ROI of
User-Experience Design Process
- Increases Exposure
- Increase traffic/ audience size
- Increase return visitors
- Increase visits from search
- Improves Performance
- Increase ease of use
- Increase ease of learning
- Improves Credibility
- Increase user satisfaction
- Increase trust in the system
- Reduce number of user errors
- Reduces resource burden
- Reduce development costs
- Reduce development time
- Reduce maintenance costs
- Reduce redesign costs
- Decrease support costs
UX, Customer Satisfaction and ROI Go Hand in Hand